We support development, implementation and embedding of vehicle manufacturer and/or Industry repair standards. Compliance with customer service, estimating, production management, business systems and process, parts management, waste management, tools, equipment and technical competency are not tick box exercise.
Our structured approach for individual operators and networks maintain a focus on key business objectives;
• Duty of Care
• Network strategy
• Customer service, satisfaction and retention
• Repair quality and cost
• Repair methods and vehicle safety
• Technical competency & workflow management.
• Brand recognition
Our online program management systems simplify communication, resource accessibility, program tracking and bodyshop KPI.